Privacy Policy

1. Scope

This Privacy Policy applies to information collected through our website, online forms (including “Get in Touch”), and related communications. It does not apply to third-party websites that may be linked from our site.

2. Information We Collect

We may collect the following categories of information:

• Contact information such as your name, email address, phone number, and the content of your message when you submit a contact form or communicate with us.
• Business-related information such as your company name, location, product inquiry details, distribution inquiries, or ordering-related questions (when provided by you).
• Technical and usage information such as device type, browser, approximate location (city/country), pages visited, time spent on the site, and referring pages. This information may be collected through cookies and similar technologies.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your inquiries and provide requested support or information.
• To communicate with you about products, services, distribution, quality inquiries, or ordering requests.
• To improve our website performance, user experience, and content.
• To help protect the security and integrity of our website and systems.
• To comply with applicable legal obligations and enforce our policies.

4. Legal Bases (Where Applicable)

Depending on your location and applicable laws, we may process personal data based on one or more of the following: (a) your consent, (b) performance of a contract or steps prior to a contract, (c) compliance with legal obligations, and/or (d) legitimate interests such as improving services and ensuring security.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to help the site function properly and to understand how visitors use the website. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Please note that disabling cookies may affect certain site features and functionality.

6. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, such as:

• Service providers who help operate our website or business under appropriate confidentiality obligations.
• Legal and compliance where required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets, where permitted by law.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, meeting legal requirements, and resolving disputes.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website or internet transmission is completely secure. We encourage you to use caution when sharing information online.

9. International Data Transfers

If we transfer or store personal information outside your country, we will take steps to help ensure appropriate safeguards are in place consistent with applicable laws.

10. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

11. Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information, and to object to certain processing. You may also withdraw consent where processing is based on consent.

To make a request, please contact us using the details below. We may need to verify your identity before fulfilling certain requests.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.